STORE POLICY
CUSTOMER SERVICE
At our shop, we're passionate about creating products that bring well-being, harmony, and beauty to your home. We want your shopping experience to be as special as the aroma of our candles and the softness of our soaps.
If you have any questions before, during, or after your purchase, we'll be happy to help.
Direct contact
Email: namacanarias@gmail.com
WhatsApp: +34 603241459
Opening hours: Monday to Friday — 9:00 a.m. to 6:00 p.m.
We are committed to providing you with a friendly, safe and reliable service so you can shop with complete peace of mind.
PRIVACY AND SECURITY
Your information is protected with us. All personal data provided when making a purchase is used exclusively to process orders, coordinate shipments, and improve your shopping experience.
Payment information is processed through secure and certified platforms.
We do not store complete card details or share information with third parties.
We will confirm your purchase by email once payment has been made.
We are constantly working to ensure security measures that protect your privacy. Shopping here is safe and your trust is our priority.
PAYMENT METHODS
- Credit/debit cards
- PAYPAL
- Bizum